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(More customer reviews)Phillip Thomas hit the nail on the head with this book. Every business must have their competitive strategy meet three objectives. These objectives are lowest cost for the highest quality and delivery of product or service to meet the customers' requirements, not our requirements. Those companies meeting these objectives will survive the global economy. All costs are related to cycle times and first pass yield...from the field sales department to the shipping dock. "Competitiveness Through Total Cycle Time" gives the reader enough information to start the fires of change in any corporation that has sub-par performance. In an age where most productivity improvements are happening in manufacturing, Phillip Thomas shows us how we should be focusing our efforts in the white collar ranks as well; especially now that many firms are considering outsourcing those jobs. This book gives us a proven technique to become competitive and keep our jobs on American soil.
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Cycle time, the time which it takes to process an order or bring a new product into being, is crucial to competitiveness. This book offers advice on how to reduce cycle times.
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