Average Reviews:
(More customer reviews)Rob Frankel is an amusing writer with a tremendous enthusiasm for his subject. His book is full of pointed anecdotes and useful case studies that illustrate the principles he expounds. The book is also an excellent example in itself of a man branding himself -- the hierarchy of "Frankel's laws of branding" for instance. Frankel has a way of making a point from an unusual perspective that becomes obvious and clear after he explains it. However, the book is marred by several flaws. First, some of his examples of poorly branded companies simply don't hold up. He claims that Coca-cola is a weak brand because customers will accept a Pepsi in a restaurant rather than (I assume) leaving the restaurant to find one that serves Coke. No beverage company brand, of course, could ever inspire that kind of loyalty because soda just isn't important enough in anyone's life. Frankel's branding mantra is that it's all about your customers seeing you as the only solution to their problem. Is Coke supposed to be the only solution to my sweet carbonated syrup beverage problem? He's clearly missing an important part of the equation there. Another example is his discussion of Microsoft. After arguing that Microsoft has a terrible brand (which I won't necessarily dispute) he later says that if the branding is wrong, so is everything else. Because that branding problem has really hampered Microsoft from being a successful company. Apple, of course, is one of Frankel's favorite brands. This book would also have greatly benefitted from an editor (it was self-published) who could have tightened the organization, caught some of the inconsistencies, and fixed the embarassing number of hideous typos. For [what it's worth] Mr. Frankel's readers deserve a little more proofreading on his part.
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In this newly updated and expanded edition of his top selling book, Rob Frankel shows you how "Branding is not about getting your prospects to choose you over your competition; it's about getting your prospects to see you as the only solution to their problem." This newly expanded and updated edition of "The Revenge of Brand X" compares predictions and case studies from the past and well into the future of brands in every kind of sector.With "Revenge of Brand X," you'll be able to: * Learn what a brand really is and how it affects all aspects of your business * Turn your user base into an army of evangelists promoting your brand * Lower your customer acquisition costs * Make your product or service less susceptible to price-cutting competition * Generate more sales and higher profits * Charge more for commodity products and services * Understand how big companies make the worst branding errors * Learn why bigger is almost never better * Implement bottom-line tactics that stem from a solid branding strategy * And much, much more.
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