Once Upon A Time, CD-ROM Included: Using Story-Based Activities to Develop Breakthrough Communication Skills (Essential Tools Resource) Review

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(More customer reviews)Using story has been in my tool kit for more than 10 years as I work with organizations to help them achieve their goals, resolve differences, form teams, and more. Story is a versatile tool. I think of it as my Swiss Army Knife of organizational development. What I didn't expect was a book that had so many new ways to use story to enhance my ability to achieve goals. The book is filled with ideas that are laid out so that you can easily decide their applicability and then use the plan that is presented. Some are even enhanced with electronic files that can be used directly on an accompanied CD. Whether you are experienced or a novice in the use of story in organizational work, Once Upon a Time is a treasure of ideas.

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Terence Gargiulo's 'breakthrough' communications and storytelling are amply demonstrated with dozens of corporate examples. And the best part? Gargiulo shows us, step by step, how to create this storytelling communication magic in our own organizations. The competencies assessed by the instrument represent the nine essential communication behaviors that need to be developed and cultivated in all of today's leaders and managers: Modeling, Telling, Selecting, Indexing, Synthesizing, Reflecting, Eliciting, Listening and Observing.
Once Upon a Time will show you how to develop exceptional communication skills, and it will serve as an invaluable resource for helping others do the same. Stories are a natural part of how we communicate. Yet many of us are unaware of the different ways we use stories. This book will take the intuitive aspects of communicating through stories and break it down into repeatable practices and essential competencies. The story-based activities in the second half of the book will give you powerful, easy to lead, structured, experiential exercises that can be used in a variety of settings and for lots of different purposes that go beyond training.

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