The Check Is Not in the Mail: How to Get Paid More in Full, on Time, at Less Cost and Without Losing Valued Customers Review

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(More customer reviews)Author Leonard Sklar knows his stuff. From his background in collecting, managing collectors, as well as leading seminars on the subject, he shares a wealth of knowledge on the business of collections. As well as 'what to do', Leonard is right on in covering the areas 'you shouldn't go', or more particularly, waste your time. The chapter on training & motivating collectors is well worth the purchase price of the entire book.

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