Showing posts with label quality control. Show all posts
Showing posts with label quality control. Show all posts

Strategic Error-Proofing: Achieving Success Every Time with Smarter FMEAs Review

Strategic Error-Proofing: Achieving Success Every Time with Smarter FMEAs
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Though I don't recommend this book as dinner table chatter, (unless you are an engineering wonk) I do recommend the book as a means to clearly understand the importance of smarter FMEA's. (Failure Mode Effects Analysis) Clearly a visionary in his industry, John J. Casey has fun with his material, using analogies to Rip Hamilton's free-throw shooting and the baking of chocolate chip cookies.
Casy makes his argument by driving his points toward his preference of SET over the status quo. As in Chapter 3, Casey steadfastly argues to set your engineer free, let him or her be pro-active, give them a road map to become an effective problem solver. Casey goes on to say, "Better ideas will pop up as time goes on, and with the SET method, they will be able to see the opportunities to deploy the better methods with minimal effort."
With plenty of charts, matrix's, and analysis, Casey's depth of knowledge on the subject matter unfolds in lucid and concise writing. Problem solving on corporate production floors will be heightened on account of the meticulous presentation of this soon to be, industry classic.

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While FMEA has helped many companies improve quality by teaching them how to avoid what can go wrong, it doesn't show how to make things go right. That is what the Success Every Time (SET) does. Developed by renowned manufacturing visionary John Casey, SET defines a logic stream for engineers to strategically incorporate no-cost or low-cost error-proofing devices to help production operators.
When SET is executed completely, failure is not an option. The operators interface with their parts and tools in such a way that either the product is made correctly, or the product/process is stopped. Operators can make only good parts-nothing else. For this reason, proper implementation of SET drives higher first time yield, increases customer satisfaction, improves warranty claims, improves profits, and helps you compete.
John J. Casey has published multiple articles on quality initiatives and is well recognized in the Automotive Industry. Mr. Casey is seen as an automotive industry visionary and is cited as the father of GM's Global Quality Tracking System that was the cornerstone of GM's 85% improvement on inbound quality over a 4-year period.

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Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness Review

Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness
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This book is a great investement. This book explains much more than Business Process Improvement, it also breaks down the sub categories of Quality management into easy to digest pieces. Harrington makes the complex/theoretical Quality "mechanics" easy to understand. He explains today's business trends which can help any business become more productive.
Manufacturing Industries have been using these Quality techniques for years and Harrington helps any business adopt these "tried & true" measures. I recommend this book to anyone who is in the Quality field, or for anyone who is embarking in TQM.

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It's one of the hot topics for the 1990s - how to apply quality improvement techniques originally developed for the manufacturing sector to service industries. "How to Take the Lead in Business Process Management" details how to do it, providing a step-by-step formula that helps companies improve quality and productivity in the support areas. Here, in one comprehensive volume is all the information an organization needs to start the improvement process right away: how to determine customer needs and expectations and deliver the best service; how to establish which processes drive your business; how to create process improvement teams and train team leaders; how to eliminate bureaucracy, simplify the process, and reduce processing time; how to measure progress and provide feedback to participants; how to document the levels of improvement and certify operations and activities; and how to ensure ongoing improvement.Two special features further enhance the value of this highly practical guide: a chapter of case histories, showing the results of business process improvement, and an exhaustive section that guides readers in the application of problem-solving methods, value analysis and process analysis techniques, perfection analysis, work simplification programs, and more.

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