Showing posts with label coaching. Show all posts
Showing posts with label coaching. Show all posts

Ask the Right Question: How to Get What You Want Every Time and in Any Situation Review

Ask the Right Question: How to Get What You Want Every Time and in Any Situation
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Finally, a guide that provides valuable information that can be utilized in both your professional and personal life. ...you can start on the road to effective and successful communication techniques by "Asking the Right Question." Rupert Eales-White takes you through a journey of real life situations and demonstrates what seems to be a very simple and logical technique to handle almost any type of situation. Rupert Eales-White illustrates conversations that are ineffective and effective by using open-end and closed questions between a mother and teenage daughter, manager and subordinate. He shows that using the right approach, attitude, and effective listening skills will help maintain a quality conversation. He states "If we can identify poor listening in ourselves, we can improve. If we identify poor listening in others, we can rectify the situation." If you don't have good listening skills you won't be able to ask good questions or the right ones. Who knew that there is a madness to asking the right question. Rupert Eales-White proves those thinking questions through and good practice will provide you with positive results every time. Through the strategies and techniques demonstrated in this guide it will become a way of life for you. There is no doubt that using this guide will only get you what you want in any situation. Your communication skills will improve and soon your personal relationships will only blossom, your working relationships will be enhanced and you will get the confidence to meet any goals that you had been prolonging. Rupert Eales-White, "Ask The Right Question! How to Get What You Want Every Time and in Any Situation" is highly recommended and should be on your "Must Read" list.

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StraightLine Leadership: Tools for Living with Velocity and Power in Turbulent Times Review

StraightLine Leadership: Tools for Living with Velocity and Power in Turbulent Times
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I bought this book mainly for the wide range of superstars from several industries who endorsed the book. This book is endorsed by United States Army Generals, NFL football players, corporate CEO's and New York Times best selling authors. I was not disappointed. This is my second reading and certainly not my last. It is packed with practical information most of which is totally new to me and I have been in the business world for over 30 years.

The book is about how people can build or train themselves to be much more effective in their personal and professional lives. This book is not just for CEO's or high level executives. Anyone wanting to be more effective and or solve a challenge will benefit immensely from this book if they apply the information.

There is a very useful chapter on "Stop Stopping." That's right many people in life stop before they get to their intended goals or objectives. The tools or "distinctions" as the author refers to them are effective in breaking through a lot of the self-sabotaging activities people engage in. I have been working with this material with my own staff at work and we have all found this material extremely useful in dealing with challenges that we have been struggling with for some time.



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Straight-Line Leadership: Tools for Living with Velocity and Power in Turbulent Times is Dusan Djukich's highly anticipated introduction to his potent world of straight-line coaching. Within these pages he dramatically unveils exactly what it takes to live a powerful and effective life both personally and professionally. Regardless if you are a CEO, small business owner, parent, or someone who simply wants to make a difference, you will learn to master powerful distinctions that you can apply immediately to resolve the challenges that you are presently up against. You will also become adept at assisting others in solving their most pressing problems with precision and grace."This book boldly demonstrates why Djukich is regarded as the ultimate performance catalyst to business. He simply kicks the hell out of the sacred cows that keep individuals and businesses stuck." Brandon Craig, CEO, BiltRite Corporation

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Bulletproof Your Job: 4 Simple Strategies to Ride Out the Rough Times and Come Out On Top at Work Review

Bulletproof Your Job: 4 Simple Strategies to Ride Out the Rough Times and Come Out On Top at Work
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Viscusi is the CEO of The Viscusi Group, a boutique executive search firm specializing in the interior products industry. He is also called upon as a frequent subject matter expert on national TV, radio and print.

The book is outlined with 4 basic principles supported by 50 tactics:
1) Be visible
2) Be easy
3) Be useful
4) Be ready
My assessment:
1) While it may be a good refresher for a few further up the totem pole, this book is best suited for readers in the early to early-middle stages of their career or for those in the individual contributor / new managers segment.
2) There is a lot of common sense among the 50 tactics (learn new skills; support your boss; have a firm handshake; work hard; leave your problems at home; find a mentor; look good / dress well; take initiative). This will be old news to many yet should be considered base fundamentals for all, and particularly relevant for new/early entrants into the work stream.
3) Author opens with a powerful introduction:
"If you care about your job, you can start protecting it right now. If all you care about is your paycheck, there's almost nothing that will protect you from eventually being deselected in favor of another employee who's truly committed to his job. That's survival of the fittest at work in the workplace.
"You must understand that your job is your most valuable asset, and your primary objective is to protect it."
"Bulletproofing your job requires that you quit crying about merit and fairness and start improving your chemistry with your boss. Work is war, and if someone is going to get fired, let it be the guy your boss doesn't like, not you. If you don't have the stomach for this approach, hand this book off to someone who does and watch him keep his job."
4) Among the 50 tactics, you'll have to pick from the menu as to what works for you and your company's culture and what will not. Some of the tactics are a throwback to the "face-time" work culture of "yesteryear" - for example in the very first tactic the author recommends to "Arrive Early and Stay Late":
"Arriving at work early show your commitment and industriousness. Of course, you need to get there only 5 minutes before your boss or coworkers every day to come off as the world's most committed employee...don't stay late, stay later. Leaving a mere 10 minutes after your boss has gone reinforces the impression that you're the world's most committed employee."
5) The book is easy to read and well organized. It is documented with good examples and summaries hit the key points. It can be finished in one sitting (166 pages).

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The Action Learning Guidebook: A Real-Time Strategy for Problem Solving Training Design, and Employee Development (Book & Diskette) Review

The Action Learning Guidebook: A Real-Time Strategy for Problem Solving Training Design, and Employee Development (Book and Diskette)
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"This book", writes W.Rothwell in his Introduction, "is a primer that serves a three-fold purpose. The first purpose is to show how Action Learning can be used as a real-time strategy for problem finding or problem solving. It can be valuable tool by which to tackle business problems and meet business needs. The second purpose is to show how Action Learning can be applied to training design. It is intended to stimulate the thinking of instructional designers about a new way to analyze needs, design and develop training, deliver training, and evaluate results. The third purpose is to show how Action Learning can be maximized to build intellectual capital and enhance human talent. In this sense, the book shows how team or group work can be become a means for developing people in its own right."
In this context, W.Rothwell :
* defines Action Learning, lists barriers that may prevent its application, and introduces a model of the Action Learning process.
* reviews occasions when applying Action Learning is and is not appropriate.
* focuses on who decides when Action Learning is appropriate, how decision makers recognize situations suitable for the use of Action Learning, and when a problem or improvement opportunity should be handed over to an Action Learning team.
* focuses on issues associated with recruiting, selecting, and orienting members of an Action Learning team.
* examines the team facilitator's role.
* focuses on the application of Action Learning as a means for identifying and solving problems or addressing other organizational issues.
* describes the application of Action Learning to training design.
* explains advantages and disadvantages of using an Action Learning team to design training.
* focuses on evaluating Action Learning efforts and on debriefing Action Learning teams and individuals who participated on those teams.
I highly recommend this invaluable study to all line managers, trainers and HR professionals.
(Reviewed by FreeImage HR Consulting / a division of T.B. FreeImage HR Group, Istanbul, Turkey)
*

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How to Persuade People Who Don't Want to be Persuaded: Get What You Want-Every Time Review

How to Persuade People Who Don't Want to be Persuaded: Get What You Want-Every Time
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Having had the pleasure of listening to Mr. Bauer speak, I eagerly looked forward to reading his co-authored book. His commanding "Stage Presence" dressed in a tailored suit stands in my memory like a spot light in the night. This presence, one which ultimately mesmerizes you into believing that what ever he says is some how correct.
That said, I eagerly picked up his book and started reading, only to bog down every time I picked up! With massive effort I finally finished the material and was left wondering what "The Heck I Had Read"?
Was this a Sales Training Book, Was This a Simply Magic Tricks Book, or was this just a way to get published?
The book is filled with slight of hand, misdirection and numerous illusions all illustrating anything but The Title of the Book!
It is unlikely that anyone would be able to persuade anybody to do anything after finishing it...But Entertain You Might!
This book is truly simplistic but masterful in its ability to make much out of little! It is also unlikely the average reader of this book would ever resort to the slight of hand or magic tricks purported as Ice Breakers in any sales presentation. Perhaps more usable at the next family reunion or reception.
Granted if you already have a background in magic this book would likely be most entertaining. It is also unlikely that any body would be fooled by the presentation or intent of this message or your implementation in a business setting.
Perhaps after four or five martinis the story would be different
In summation....to utilize a famous marketing quote.....Where's the Beef?
Or in this case ...substance.


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It's Time...for Network Marketing. The most remarkable form of free enterprise Review

It's Time...for Network Marketing. The most remarkable form of free enterprise
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When I was reading this book, it brought me back to what first attracted me to this industry and that was the stories. So many times, as we go about our daily chores, we forget what we're working for or towards as we get caught up in life. Reading this book brought back that hope for me that I first felt when I first looked at this industry. I think every new and seasoned network marketer should read this book. When I read it, I closed it up saying to myself "Now THIS is what Network Marketing is all about!"

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Riding the Tiger: Leading Through Learning in Turbulent Times Review

Riding the Tiger: Leading Through Learning in Turbulent Times
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This ingenious book shares not only theory and concepts of leading through learning, but step-by-step practical survival actions to take when an organization is evolving through a crisis (riding a tiger). Insightful, smart, 'assimilate-able' information. Can't say enough about how much I learned from this shocking story and nothing-held-back knowledge shared by these inspired authors.

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Leadership and the ability to influence change can convert chaos into an opportunity for success. Though most leadership books are written from the viewpoint of lessons on the path to great success, Riding the Tiger provides a rare opportunity to learn from a catastrophic event that shook the foundation of a thriving global organization. This book gives you a specific, step-by-step approach to take that tiger by the tail and benefit from the challenges of leading during chaotic times. You'll discover many innovative leadership techniques as you read the fascinating, powerful stories about people who've implemented these tools. These experiences and techniques are universally applicable wherever people in an organization are facing turbulence-whether caused by the global recession, rapid growth, mergers and acquisitions, internal corruption, or any other changes. In 2009, the authors, Priscilla Nelson and Ed Cohen, were flourishing as senior leaders at India's fourth largest IT services firm, Satyam Computer Services, a 53,000 person company with presence in 60 countries. It all came to a startling halt when the CEO confessed to "cooking the books" and the company became known as "India's Enron." Based on their strategies, many of which they implemented during this crisis, Riding the Tiger provides outstanding leadership techniques steering the way to organizational renewal.

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Evocative Coaching: Transforming Schools One Conversation at a Time Review

Evocative Coaching: Transforming Schools One Conversation at a Time
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Are you looking for a great book on Coaching? Check out Evocative Coaching by Bob and Megan Tschannen-Moran. It's the best book on coaching I've ever read.
Evocative Coaching, Transforming Schools One Conversation at a Time, was written to help those who coach teachers understand some of the challenges these dedicated individuals face and how to coach them to achieve a higher level of professional performance and job satisfaction.
You don't have to be a teacher's coach to appreciate the valuable information that fills this book. Evocative Coaching reminds us what coaching is all about and provides us with new, very usable, techniques to enhance our clients' coaching experience. Evocative Coaching techniques work with any coaching specialty and the information in the book can be especially helpful to those coaches who plan to pursue IAC accreditation.
Bob Tschannen-Moran is the President of Life Trek Coaching International, the founder of the Center for School Transformation and the 2010 President of the International Association of Coaching.
Megan Tschannen-Moran, Ph.D. is professor of Educational Policy, Planning and Leadership at the College of William and Mary School of Education.


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There?s a lot of conversation about how to make schools better. Unfortunately, the nature of those conversations often makes things worse. Evocative Coaching: Transforming Schools One Conversation at a Time maps out a way to change that. By taking a teacher-centered, no-fault, strengths-based approach to performance improvement, the Evocative Coaching model generates the motivation and movement that enables teachers and schools to achieve desired outcomes and enhance quality of life. Viewed as a dynamic dance, the model is choreographed in four steps ? Story, Empathy, Inquiry, Design ? which are each laid out in its own chapter with powerful illustrative materials and end-of-chapter discussion questions to prompt further reflection.
Bringing together the best research and wisdom in educational leadership and professional coaching, authors Bob and Megan Tschannen-Moran have developed a simple yet profound way of facilitating new conversations in schools through Story Listening, Expressing Empathy, Appreciative Inquiry, and Design Thinking. It?s an iterative process that moves beyond old ways of thinking, doing, and being. It?s an inspirational process that reinvigorates the passion for making schools better, one conversation at a time.
This happens when coaches:
give teachers our full, undivided attention;
accept and meet teachers where they are right now, without making them wrong;
ask and trust teachers to take charge of their own learning and growth;
make sure teachers are talking more than we are;
enable teachers to appreciate the positive value of their own experiences;
harness the strengths teachers have to meet challenges and overcome obstacles;
reframe difficulties and challenges as opportunities to learn and grow;
invite teachers to discover possibilities and find answers for themselves;
dialogue with teachers regarding their higher purpose for teaching;
uncover teachers? natural impulse to engage with colleagues and students;
assist teachers to draw up a personal blueprint for professional mastery;
support teachers in brainstorming and trying new ways of doing things;
maintain an upbeat, energetic, and positive attitude at all times;
collaborate with teachers to design and conduct appropriate learning experiments;
enable teachers to build supportive environments and teams;
use humor to lighten the load; and
inspire and challenge teachers to go beyond what they would do alone.

Each chapter provides a research-based theory to support the strategies presented, and includes specific suggestions and anecdotes. The Evocative Coaching model makes coaching enjoyable by getting people to focus on what they do best, and it invites larger, more integral conversations so that people talk about their work in the context of other things they care about. Resting on strong, evidence-based practices, the Evocative Coaching model offers educators the help they need to meet the challenges of increased accountability and expectations. This model can also be used effectively by coaches and leaders in other organizational contexts.
Table of Contents:
Chapter 1: What Is Evocative Coaching?
Chapter 2: Coaching Presence
Loop I: The No-Fault Turn
Chapter 3: Story Listening
Chapter 4: Expressing Empathy
Loop II: The Strengths-Building Turn
Chapter 5: Appreciative Inquiry
Chapter 6: Design Thinking
Chapter 7: Aligning Environments
Chapter 8: Coaching Conversations
Chapter 9: The Reflective Coach

To learn more about Evocative Coaching and to sign up for the Evocative Coach Training Program, visit www.SchoolTransformation.com.

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Make Work Great: Super Charge Your Team, Reinvent the Culture, and Gain Influence One Person at a Time Review

Make Work Great:  Super Charge Your Team, Reinvent the Culture, and Gain Influence One Person at a Time
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In my thirty plus years as a trainer and consultant to leaders in a variety of companies, I have been constantly asked to recommend books that could help someone be a better leader or manager. Before now there has not been a single book that captures what I consider to be most, if not all, the essential keys to success. I have used these tools, taught these tools and, to have them all in one place, it is like getting a handbook to professional and organizational success.
Steve Overcashier
OD & Training Manager
Copart, Inc.


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One person really can make a difference--learn how to be that one WHO WILL make your organization the best it can be.
Award-winning author of Four Secrets to Liking Your WorkInternational Society for Performance Improvement2010 AWARD OF EXCELLENCE WINNER
"A quick read with high ROI. This will turn anyone into a culture builder, anywhere in the organization." -- Roy White , Director of Operations,Semiconductor Capital Equipment Company
"A must read for anyone contemplating starting up a new business and for CEOs and leaders of established corporations." -- Terry Sullivan, Director of Production, MemPro Ceramics
"Combines storytelling with evidence-based content in a solid organizational change approach." -- Darlene Van Tiem , Ph.D., CPT, CPLP , President, ISPI
"Never before has an author so cleverly balanced pragmatism with optimism to describe organizational norms as opportunities for personal empowerment." -- Paul Nieminen, Director of OD , UPS
"The convergence of in-depth analytical research andpractical everyday application." -- Dr. Donald E. Conklin, Vice President, United Corporate Services, Inc.
Got ten minutes a day? -- Then you can create a more successful, more collaborative business culture!
As a manager, you've tried to keep things positive, but nothing seems to work. You can't control the economy, what's going on in your employees' lives, or other factors--so what can you do to build and sustain a winning culture in your workplace?
Whether you are a mid-level manager or a senior executive, Make Work Great offers the blueprint for building a positive, motivating, and productive workplace in any kind of organization. In this definitive guide fortoday's multicultural, decentralized business environment, Ed Muzio, award-winning author, internationally recognized workplace improvement expert, and consultant, delivers state-of-the-art analysis, advice and guidance, and scores of team-building and motivation exercises that you andyour staff can do in ten minutes a day--without disrupting routines or interrupting important business.
You can't force others to change, but you can control what you do and with whom you engage at work to:
Build a positive outlook, one-on-one
Enlist a network within your organization to improve your business culture
Strengthen peer relationships and improve problem-solving capabilities
Take back control of workplace morale and efficiency
Inspire others to support, encourage, and collaborate with their team members

There are lots of excuses given for why businessesfail to make the most of their most valuable resource--the people whose work creates the value that drives the bottom line. With Make Work Great, you hold in your hands the key to unlocking your people's potential to exceed expectations, creating synergies out of the disparate talents and abilities they bring to the table, and makingyour business better able to anticipate opportunities and respond to challenges.
Edward G. Muzio is president and CEO of Group Harmonics and is the award-winning author of Four Secrets to Liking Your Work: You May Not Need to Quit to Get the Job You Want. An expert in workplace improvement and its relationship to individual enjoyment, Muzio has been featured on Fox Business Network, CBS, and other national media, and he has been cited in many publications including the New York Post, the Austin American Statesman, and Spirit magazine. With clients ranging from single life coaches to Fortune 500 giants, he educates and advises workers and leaders at all levels. Prior to founding Group Harmonics, Mr. Muzio was President and Executive Director of a human services organization, and a trainer and developer of leaders at Intel Corporation and the Sematech technology consortium. His accomplishments include leadership of a worldwide technology infrastructure program, a nationally-recognized engineering development organization, and a local community outreach startup program. He lives in Albuquerque, NM. For more information visit www.makeworkgreat.com.

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The Power of Coaching - Managing the TIME of Your Life Review

The Power of Coaching - Managing the TIME of Your Life
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Machen Macdonald is a masterful business coach and author. In this book he brilliantly lays out the nuts and bolts of personal effectiveness - Managing the Time of Your Life. Drawing on the wisdom of renowned experts, this book is packed with specific tools and ideas for mastering proven principles of personal leadership. Machen has pulled together an acclaimed group of experts and created a powerful self-development, leadership guide that I expect to read over and over.

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Discover and apply the wisdom and methods of these powerful leaders to dramatically increase the efficiency and effectiveness of yourself and the people you lead. Learn proven strategies on how to lead others to be more effective. Become even more productive at work while increasing balance in your life. Overcome feelings of confusion, anxiety, and being overwhelmed. Discover how your thinking is either contributing to or contaminating your time and what you can do to generate more time. Feel more confident and in control.

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Executive Stamina: How to Optimize Time, Energy, and Productivity to Achieve Peak Performance Review

Executive Stamina: How to Optimize Time, Energy, and Productivity to Achieve Peak Performance
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As tempting as it is to think you can be effective at work without paying attention to your physical health, the reality is much different. Your ability to operative at full capacity is limited by your fitness and stamina (both physical and emotional). This subject is covered in the book Executive Stamina: How to Optimize Time, Energy, and Productivity to Achieve Peak Performance by Marty Selman, PhD. and Joshua Selman. This is something I wish more people understood for themselves, as well as management understanding about others who they are pushing beyond limits.
Contents:
Part 1 - Work/Life Alignment: What Is Most Important to You?; Is Your Schedule Aligned with Your Priorities?; The Minimums and Shifts/Drifts Systems; Finding Your Career Sweet Spot
Part 2 - Building Your Stamina: The Impact of Stress; Increasing Your Fitness; Your Lifelong Fitness Plan; Nutrition; Stress Management - Your Individual Plan; Yoga at the Office
Part 3 - Optimizing Job Performance and Results: Identifying High-Payoff Activities; Taking Control of Your Calendar
Part 4 - Career Management: Reaching Your Full Potential; Avoiding Career Management Mistakes
Part 5 - Personal Relationships: Maintaining Positive Relationships
Conclusion
Index
As you can see from the contents, the authors split up your professional life into five different areas. In order to run at optimal capacity, you really do need to have all these areas in alignment. Realistically, you'll see some areas crying out for attention more than others. For me, I was drawn to the first area about work/life alignment (as many say I must not sleep). Learning to align my schedule with what's most important is something I keep putting off. The "urgent" overruns the "important". I was also intrigued with the Shifts/Drifts system. That's a way to track certain behaviors that you've considered key. You can set the "minimum" activity necessary to move forward towards some goal. Then by tracking drifts, you can notice if you're straying from that commitment. All too often, we end up in a place we don't want to be and wonder how we got there. It wasn't an overnight occurrance in most cases. It was a slow drift from your path that didn't become obvious until it was too late. Checking those drifts can do wonders for keeping you focused, at a point in time where corrections are still easy and possible. The chapter on finding your career "sweet spot" was also timely. We're going through some reorgs at work, and I had to give some thought to a potential move into a new role and position. The reality is that I'm currently in a "sweet spot" right now, a time when my "good at", "like to do", "interested in", and "fits with values" all align in a single job. While a new position could mean more pay, it would also take me away from what I really enjoy doing (and away from what I'm really good at). After reading that chapter, I realized that moving "up" because it's expected is not the right choice.
Actually, *all* the chapters and sections are of value. You could read this book a number of times and pull away something new and different after each reading. What's important though is to understand that you can only push so hard and so long before everything starts to break down around you. Executive Stamina can help prevent that breakdown before it's too late and you've done irreparable hard to your body, emotions, and overall life.

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BEST PRACTICES TIME MGMT PB (Collins Best Practices) Review

BEST PRACTICES TIME MGMT    PB (Collins Best Practices)
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I am a Professional Organizer and Time Management Coach. I am always reading books on organizing, time management, etc to remain current in the field. I loved this book for many reasons:
1. It was easy to read,
2. It was brief (I finished it in a day),
3. The tips were practical and useful,
4. It referenced loads of other well known books on time management,
5. It provided a great summary at the end.
Overall, this little book provided memorable quotes and great ideas for those who are just getting started and those who are well on their way to better managing their time.

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There are only twenty-four hours in a day, but you can make them count. Time Management, a comprehensive and essential resource for any manager on the run, shows you how.Learn to:/ Set and prioritize goals, objectives and tasks / Create an effective schedule / Avoid distractions and interruptions / Respect other people's time/ Build a time-conscious organization The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

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It Sure Beats Working: 29 Quirky Stories and Practical Business Lessons for The First-Time, Mid-Life, Solo Professional Review

It Sure Beats Working: 29 Quirky Stories and Practical Business Lessons for The First-Time, Mid-Life, Solo Professional
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This may be the first of it's kind. Katz draws on his personal successful experience as a solo professional while adding the type of humor that makes you laugh but also makes a point. Each "quirky story" educates and motivates in very practical and useful ways. If you aren't one yet, this just may be the book to get you thinking about taking the leap.

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Clearly written and experience-based, this quirky book overflows with practical insights, and is a must read for anyone taking a first step in starting a solo business. Part roadmap, part inspiration and laced with wit and authenticity throughout, Katz shares his own story as a first-time, mid-life, solo professional.

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Common-Sense Workplace Mentoring: A do-it-yourself system for strengthening your business . . . one person at a time Review

Common-Sense Workplace Mentoring: A do-it-yourself system for strengthening your business . . . one person at a time
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Susan deGrandpré has produced a slim volume that is thick in savvy content about how organizations are strengthened by the one-to-one learning process known as mentoring. Other books on this topic make it look like mentoring is a fairly strange activity that needs layers of persuasion and logical leaps before anyone would seriously consider it. Ms. deGrandpré makes clear that mentoring is among our species most natural involvements. She made me think of ancient social groups where it is the norm for an "old pro" guiding the neophyte through the various rituals and learnings necessary achieve the fullness of mature adulthood.
Building on this familiar and deeply human way of relating, she begins by defining the roles of mentor and mentee. Next, she describes the mentoring system including the contract for learning. She then takes on the individual mentee and the "infinite combinations of characteristics and circumstances that create each person's uniqueness. (p. 43)" Using up to date research on individual differences, she enables the aspiring mentor to tailor a mentoring program to the learning and communicating styles of the mentee. She finally addresses the ever present issue of maintaining mentoring motivation, and then she applies the concepts to individuals in teams. A brief final chapter encourages the spread of the mentoring spirit into the organization.
Throughout the book, Ms. deGrandpré utilizes clear and well established models to enhance the themes she takes on and help the reader make practical applications. The "Six Building Blocks of Workplace Mentoring" create the framework for successful mentoring. Then there's the "SMART" method of goal-setting; the "Mentoring Style Preferences" rooted in the Jungian theory of types;the "core learning methods"; and the GOLD process for giving direct feedback. The models are presented succinctly, practically, and they are accompanied by specific practice exercises to reinforce learning.
The book is fast-paced. The writing style is so vivid and intimate that you look up expecting to see Ms. deGrandpré in the chair next to you. Then you realize you have to settle for the book, which really is the next best thing!
In fact, the only criticism I have about the volume is that it had to end.

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