Average Reviews:
(More customer reviews)This is a wonderful book and introduces the practioner to some of the frontiers of strategically driven service response logistics. In other words how to design, deploy and organize integrated SCM for corporate strategic reasons, not just for functional cost control. Probably one of three key books for understanding the frontiers and highly recommended.
Key is the process, customer value and system integration perspectives threaded throughout but particularly in the last several chapters. The chaper on service response logistics is worth the price of the book.
As a practioner dealing with advanced SCM I found this very worthwhile and found myself wishing I'd written it. If you are relatively new to the field you need a decent baseline grounding and Stock & Lambert's book on 'Strateigc Logistics' is a perfect complement. To move slightly higher up the food chain get the recent compilation of HBR articles called 'Managing the Value Chain'. Together the three make a perfect bookshelf set for any practioner, student or corporate executive who needs to understand what integrated logistics, SCM or the future of e-business might be doing to your career or your firm's competitive prospects !
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